FAQ
Crib to Cot sells cribs and bedside sleepers, cot beds and nursery furniture, plus mattresses and bedding, high chairs and strollers. We stock products from Delta Children, Tutti Bambini, Obaby, Snuz and Stokke.
Ordering and shipping
Where do you ship?
We ship worldwide. Shipping is free on all orders.
How long does delivery take?
Delivery takes 7 to 15 business days. Because carriers vary by address, which can add time during busy periods, track your parcel once it leaves our warehouse.
How do I place an order?
Add items to your cart and check out. If an item does not fit or you need help before you buy, write to support@cribtocot.baby.
Returns, refunds and warranty
How do I return an item?
You can send items back by mail within 30 days. You pay the return postage, unless the item arrived defective.
What refund will I get?
We give a full refund for returns sent within 30 days. When the item is defective the return is free.
Do products have a warranty?
Yes. Each product carries its manufacturer’s warranty. For help with a claim, which often needs photos and order details, contact support@cribtocot.baby.
Payment and discount code
Which payment methods do you accept?
We accept credit cards and PayPal.
How do I use code CRIB17?
Enter code CRIB17 at checkout for 17% off. The discount applies before you pay, so check that the code shows in your total.
Products and support
What brands do you sell?
We sell products from Delta Children, Tutti Bambini, Obaby, Snuz and Stokke. Check each product page for size, materials, fit and care, plus parts in the box.
How do I contact you?
Email support@cribtocot.baby. Our team is based in the United States and replies on business days.